Dormston School Strengthens Compliance with Monthly Food Safety Package
The Business
Dormston School in Dudley
Dormston is a large secondary school with over 1100 students. The school was established in 1935 and is situated in the heart of Sedgley, near Dudley in the West Midlands. They are an integral part of their local community and are incredibly proud of their onsite catering facilities offering hot meals and breakfasts, takeaway food, chilled sandwiches, salad boxes and fruit pots.
Cooks making bakery items in a kitchen
The Challenge
Dormston School have a very good track record but they decided that having the support of a food safety expert would enhance their existing track record and help them to maintain their level 5 Food Hygiene Rating going forward.
They already have a strong management team in place but wanted access to our on demand expert food safety advice to give advice and answer any technical questions they might have. Additionally regular termly audits to highlight any areas of non compliance and risks, so that they could focus on these areas in-between their routine inspections from their local regulatory food safety team.
Our food safety and allergen audits are very thorough and we rely heavily on the knowledge and breadth of experience that our consultants, who are all qualified and experienced Environmental Health Officers have, to not only highlight non compliance but also to share best practice to ensure the food businesses we work with are achieving the highest standards they possibly can.
Friendly consultant talking with a customer
The Solution
Our consultant visited the premises and carried out a food safety and allergen audit, they focussed on:
food hygiene practices including personal hygiene, cleaning standards, and waste management
food safety procedures including temperature control, allergen management, labelling of food including Prepacked for Direct Sale and prepacked food.
food safety documentation including food safety management system, training certificates, monitoring checks
A comprehensive report including photos of any non compliances was then sent to the Catering Manager which they used as an action plan to ensure that corrective actions were taken as soon as possible.
Following the initial audit, Dormston School realised the value of having a food safety consultant onboard and then decided to sign up to one of our monthly business food safety support packages. The package ensures that they have expert food safety help whenever they need it and the reassurance that they are fully compliant keeping all the children and staff safe when eating at the school. This is especially important for children and staff with serious food allergies which is a big focus of our audits.
Their monthly support package is paid by no hassle direct debit and is bespoke to them and includes:
unlimited email or telephone support
regular monthly newsletters
free guides, templates and forms
termly audits
food safety management and monitoring documentation review (SFBB)
Food safety packages can also include:
design of a bespoke food safety management system for caterers or manufacturers
access to our digital kitchen diary (for online monitoring checks)
hourly consultancy for bespoke food safety projects
bespoke risk assessments for high risk processes such as vacuum packing or sous vide.
The Result
Food Safety Logic has been working with Dormston School for over a year now and they have retained their 5 star rating. Even though there have been changes in administrative and kitchen management, a strong positive relationship has been maintained with the school through contact when advice has been sought, termly in person audits and documentation reviews.
Dormston school share our monthly newsletters with all their kitchen staff and discuss any matters that are relevant to school catering at their team meetings which keeps everyone up to date.
Contact Us
if you would like to find out how Food Safety Logic can make a real difference to your business contact us today. Our tried-and-tested food safety systems and procedures are designed to reduce daily stress, improve compliance, and give you confidence that food safety is being managed effectively—all while remaining simple to implement and maintain.
Contact us via our online form and use the promotional code FSLFIRST to receive a 15% discount on your first audit.

